Door held open — Staff Entry East

P2High

RAISED 2026-10-05 04:16:22 EDT

AGE 9h 43m

ACK 48s IN TARGET

STATE RESOLVED

SOURCE acs@PES-ACS-01

Linked video

bookmark BMK-261005-00249 · pre-roll 10s / post-roll 30s

PLAYBACK · EVENT T0

Staff Entry EastPES-C-006

Axis P3265-LVE

T+0.0s

PES-C-006 · Axis P3265-LVE · H.265 1920x1080 @15fps · rec PES-REC-01

LIVE NOW

Staff Entry EastPES-C-006

Axis P3265-LVE

Door telemetry · PES-D-03

SECURE

DoorStaff Entry East

ZoneEntry

Door position (DPS)CLOSED

Request-to-exit (REX)IDLE

Held-open threshold30s

ModeLocked · credential

ControllerHID VertX V1000 · PES-ACS-01 · 10.17.41.10

InterfaceV100 #2 rdr 1

ReaderHID Signo 20

Reader protocolOSDP v2 · Secure Channel

Lock hardwareElectrified mortise (fail-secure)

Last activity2026-10-05 13:35:07 EDT

Data lineage

vendor payload → connector → normalized record

Raw vendor payload (as received)

{
    "_connector": "mercury-class host ACS \u00b7 REST event subscription (SIM)",
    "event_seq": 511661,
    "event_code": 28,
    "description": "Door Held Open",
    "panel_time_utc": "2026-10-05T08:16:22.000Z",
    "device": "PES-D-03",
    "reader_tamper": false,
    "dps": "OPEN",
    "rex": "INACTIVE"
}

Normalized · msad17.event/1

{
    "schema": "msad17.event/1",
    "uid": "EVT-261005-00249",
    "type": "door.held",
    "priority": "p2",
    "site_id": "pes",
    "device_id": "PES-D-03",
    "linked_video": [
        "PES-C-006"
    ],
    "occurred_at": "2026-10-05T04:16:22-04:00",
    "source": "acs@PES-ACS-01",
    "rtn_at": "2026-10-05T04:18:10-04:00"
}

Closed

RESOLVED

DispositionAuthorized — delivery / vendor

Resolved2026-10-05 04:24:10 EDT

Bysoc-op-01

SOP · Door held open

district default — editable at handoff

Check linked camera — propped object, delivery, or staff present?
Contact main office / custodian to close and secure
If no staff present on exterior door during occupancy → treat as P1
Confirm DPS returns to closed (RTN) before resolving

Timeline

04:16:22
Raised by acs@PES-ACS-01 · video auto-linked PES-C-006
04:17:10
Acknowledged · soc-op-01
Acknowledged. Linked video reviewed.
04:24:10
Resolved · soc-op-01
Sysco delivery staged at staff door; custodian on scene.
04:18:10
Return to normal reported by device

Same point · 24h

INFO Access granted — Staff Entry East13:35:07
INFO Access granted — Staff Entry East13:29:33
INFO Access granted — Staff Entry East12:53:06
INFO Access granted — Staff Entry East12:48:37
INFO Access granted — Staff Entry East12:41:29
INFO Access granted — Staff Entry East12:25:18
INFO Access granted — Staff Entry East12:14:35
INFO Access granted — Staff Entry East12:11:28